Performance · Last 90 days
The Books
$1.18M
+34% vs prior 90 days22 closed sales linked to a Programa MP touch. Average order $53,640.
4,218
+12% vs prior 90d52%
+6 points8.2%
of clients texted$284
per dollar of costBy Campaign
90 daysNew Arrivals
Post-Purchase Care
Dormant Re-engagement
The Funnel
From draft to sale5,084100%
4,21883%
2,19352%
91522%
3478.2%
Top Patrons
By 90-day spend01$280k
Aleksandr Volkov
02$215k
Helena Moreau
03$184k
James Whitford III
04$148k
Sofia Bellandi
05$112k
David Kahn
What's Working
AI patterns this quarter“Matteo, directly” outperforms the formal voice by 18 points.
Direct, first-person texts close at 11.4% vs 6.2%. Recommend defaulting VIP New Arrivals to direct voice.Tuesday and Thursday mornings convert 2× over weekends.
9:30 to 11:00 local is the sweet spot. Friday afternoon replies drop 40%.“I had to hold this for you” earns a 71% reply rate.
Personalization framing beats feature lists. The AI now seeds this in ~30% of VIP drafts.Italian-speaking clients reply 2.4× faster to Italian drafts.
Language detection now triggers Italian first for 8 clients. Consider extending to French.